Frequently asked questions

Traceable standardized livestock products for poultry, fish, seafood, cattle, goats, rabbits, poultry.

With the support of experts in the field registered on the Gajo Livestock platform.

With the support of approved logistics partners who ensure delivery from point A to point B. When receiving your products, please be available.

Yes, for all types of events

The products sold are checked by our Veterinary Experts before integration on the platform to ensure food safety.

Yes, we have Certificates issued by sworn offices

Deliveries are national and international depending on your location

Yes, it is possible

Before any delivery, there is a careful check carried out by the team.

any activity using ICT and aimed at providing, remotely, information on animal health for educational, diagnostic or treatment purposes.

Any activity using ICT and aimed at providing, remotely, information on animal health for educational, diagnostic or treatment purposes.

Name, address, sick animal(s), description of illness, duration of illness.

Enter your identifiers, choose the type of consultation, choose the appointment time and date and validate the payment. The veterinarian will contact you.

Yes

Yes, after the care received by the animal, notify the veterinarian for follow-up.

Access to Internet connection is difficult in certain regions, limitation of care, social isolation.

With a voice message in various languages, with a photo image, or by entering text to explain the animal disease.

All types.

Yes, an image corresponds to a diagnosis.

Film and send to the AI ​​by asking the appropriate question

AI brings a plus to traditional veterinary consultation, diagnoses are discovered more quickly, advice is given directly from the doctor to the patient.

Yes

The diagnosis is immediate.

Yes, available on Playstore, Appstore and the web.

Yes, the application is accessible everywhere.

Click on the person icon, enter your information and receive a confirmation message

Edit your account and simply edit your profile and save. When paying, choose the method you have.

Yes, accessible by email or telephone.

By bank card, by money transfer to an OM account or MOMO account.

Yes, any movement, recording or transaction is protected by installed security and confidentiality systems.

Enter your profile and click Delete Account.